Mediation

Workplace mediation or facilitated discussion can be a positive and constructive approach to working through workplace conflict. Workplace mediation offers people an opportunity to engage in workplace conflict in a different way, with the potential to increase understanding and generate agreed outcomes that improve the situation and allow the parties to move forward.

Workplace mediation offers a process to assist with workplace conflict, relationship and communication issues. It is designed to:

Improve understanding between the parties in relation to the issues and each party’s needs and concerns
Help parties to a conflict or dispute have difficult conversations in the interests of resolving the issues between them
Allow each person an opportunity to speak and be heard
Support parties to listen to each other
Be as confidential as possible to support openness between the parties
Focus on intentional and joint exploration of options and problem-solving
Improve communication
Support ongoing and constructive working relationships
Support parties to consider, discuss and agree how they would like their working relationship to be in the future.

Rachael is a nationally accredited mediator and a member of the Resolution Institute, a peak body for mediators in Australia.

Contact Rachael to discuss how mediation or facilitated discussion might help your workplace.